Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) section! We understand that navigating through our store might raise some queries, and we're here to provide you with all the answers you need. Below, you'll find answers to common questions about our products and more. If you can't find the information you're looking for, don't hesitate to reach out filling out the contact form below.
FAQ
Is there any sugar in Casa Piñata products?
At Casa Piñata, we take pride in crafting our beverages with care and authenticity. We don't use any "Natural flavourings" or take shortcuts in our process. Instead, we are committed to using only real fruits in our drinks, which naturally contain sugar. To enhance and balance their flavors, we add a touch of organic agave or fair trade cane sugar. This ensures that every sip is bursting with the true essence of the fruits we use. We believe in transparency, so you can trust that what you see is what you get – delicious beverages made with real ingredients, just as nature intended. If you have any questions about our ingredients or processes, please don't hesitate to reach out to us.
Where do you source your ingredients?
We are committed to sourcing high-quality ingredients for our products. The origin of ingredients may vary depending on the product itself. However, we prioritize sourcing locally whenever possible to support local farmers and businesses. Additionally, we ensure that all our suppliers meet our standards for quality, sustainability, and ethical practices. If you have any questions about the origin of specific ingredients, please don't hesitate to contact us for more information.
Do you offer wholesale prices?
Yes, we offer wholesale pricing for businesses interested in carrying Casa Piñata products. Whether you own a retail store, café, restaurant, or any other business, we're happy to discuss wholesale opportunities with you. Our wholesale program offers competitive pricing and support to help your business succeed. Please reach out to info@casapinata.ca for more information on pricing, minimum order quantities, and how to get started with our wholesale program.
Wait, so you don't actually sell piñatas?
No, we don't sell piñatas. While our name may evoke images of the traditional festive decorations, Casa Piñata is all about crafting delightful beverages. The name came from our idea of recreating traditions with a modern twist. Piñatas, just like our drinks, are a very fun tradition from Mexico. We aim to infuse that same spirit of fun and celebration into every sip of our beverages.
What is the shelf life of Casa Piñata products?
Our products are crafted with care to ensure freshness and quality. The shelf life of each product is 6 months from the date of production. While refrigeration is recommended to maintain optimal freshness, it's also okay to store them at room temperature. However, we advise storing our products in a cool, dry place away from direct sunlight for the best taste and quality. For specific shelf life information, please refer to the product packaging or labeling. If you have any questions about the shelf life of a particular product or need further assistance, feel free to contact us. We're here to help!
Do you have a storefront?
At the moment, Casa Piñata operates exclusively online. However, we're excited to share that our products are available at various retail locations near you. Click here to see the list of our current stockists. We're continuously expanding our network of retailers to make it easier for you to find and enjoy our delicious beverages. If you have any questions or need assistance locating a stockists near you, feel free to reach out. We are here to assist you!